STORE POLICY

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain information about you when you use our website, when you place an order, request a catalogue, join our mailing list, enter a competition, submit feedback.

WHAT DO WE DO WITH YOUR INFORMATION?

The personal information we collect might include your name, address, email address, email click through information, IP address, and information regarding what web pages are accessed and when.

If you make a purchase online, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. 

HOW DO WE USE YOUR PERSONAL INFORMATION? 

The main reason we collect personal information is to fulfil your order with us. We also capture information when you visit our stores or social media pages and through our emails app and website (which uses cookies and similar technologies to learn how we can offer better services for you and other customers). 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy.  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

PayPal

We use PayPal services as a merchant provider. PayPal enables you to send payments quickly and securely online using a credit card or bank account. All PayPal transactions are subject to the PayPal Privacy Policy, which you can view here.

 
THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

THE USE OF COOKIES

Like most websites, this Website sometimes makes use of browser “cookies” which are pieces of information which a Website either transfers to your computer hard drive or stores temporarily in your computer’s memory for record keeping purposes. We use cookies in order to allow us to statistically monitor how you are using the Website. This allows us to work on our product offerings, website design and customer service.  Most browsers are initially set up to accept cookies. You can re-set your browser to refuse cookies or to indicate when a cookie is being sent. However, if you decline to accept cookies, you may not be able to take advantage of or participate in certain features of this Website.

DATA RETENTION

When you place an order through the Site, we will maintain your ‘Order Information’ for our records unless and until you ask us to delete this information.
 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.